Our subject

Notice / Order / Circular

Regulations and Publications

• Laws and Regulations
• policy
• Various reports

Digital/ e-services

• Digital Services 1
• Digital Services 2
• Digital Services 3

Activity Management

• Agreement Structure

Budget and project

• Budget
• Purchase and budget implementation plan
• Report/Office Order
• Project/Programme

Law and Rules

• Divisional Law
• Rules
• Circulars / Policies
• Guard file

Annual Performance Agreement

• Annual Performance Agreement
• Monitoring and evaluation report
• APAMS software link

National Purification Strategy

• Ethics Committee and Focal Point
• Purification Implementation (Quarterly/Monitoring/Evaluation) Report
• Laws/Rules/Policies/Directions/Circulars/Notifications/Minutes

Complain Management

• Guidelines
• Online Complaints
• GRS
• Onik & Appellate Officer

Commitment to provide service

Information Rights

• Designated Officer
• Info Law & Rules
• Guidelines
• Application Form

Social security

Forms

Emergency Call

• Call 333
• Call Centres
• Help Desk
• Talk to Doctor

Electricity Tariffs and Laws

Pre-Payment Meter User Manual

services

WZPDCL Service

Number of postpaid subscribers

Complaints and opinions

communication

Service facilitation

E-governance and innovation activities